// SERVICES.EXE — ALL MODULES
Six service areas. One point of contact. Everything your business needs to run, scale, and stay ahead — delivered by engineers who actually know what they're doing.
Most IT support services make you feel like a ticket number. At Teknex, you get a direct line to an engineer who knows your setup — no call centres, no scripted responses, no waiting three days for someone to tell you to restart your computer.
We cover everything from day-to-day helpdesk requests through to complex 3rd line troubleshooting. Whether you need full managed support or just someone reliable to call when things go wrong, we've got you covered.
1st, 2nd & 3rd Line Support
From password resets to server-level troubleshooting — we handle the full spectrum, remote or on-site.
Proactive Monitoring
We watch your systems so you don't have to. Issues get flagged and fixed before they become outages.
Hardware & Software Management
Device procurement, setup, patching, and lifecycle management — all handled end to end.
Fixed Monthly Pricing
No surprise invoices. Know exactly what support costs each month and budget with confidence.
The era of every employee sitting at a fixed desk with a desktop PC is over. Your infrastructure needs to support hybrid working, BYOD policies, and a workforce that expects technology to just work — from the office, from home, from anywhere.
We design, deploy, and manage Microsoft-based modern workplaces from the ground up. Whether you're migrating from an on-premise setup or starting fresh, we'll build you something that's secure, scalable, and simple to manage.
Microsoft 365 Deployment & Management
Full M365 tenant setup, licensing, Teams, SharePoint, Exchange — configured properly from day one.
Intune & Device Management
Enrol, manage, and secure every device in your fleet — Windows, iOS, Android — via Microsoft Intune.
Entra ID & Identity
Conditional access, MFA, SSO, and zero-trust principles to keep your users and data secure.
Windows Autopilot
New devices ship directly to employees and self-configure on first boot. Zero-touch provisioning done right.
Migration & Onboarding
Moving from on-prem or a legacy setup? We plan and execute migrations with minimal disruption.
Technology decisions made today will define what's possible for your business in five years. Too many companies end up with fragmented, costly, difficult-to-manage infrastructure because nobody took the time to plan properly at the start.
Teknex offers strategic IT consultancy to help you make the right calls — whether that's choosing the right cloud platform, planning a data centre migration, or designing an infrastructure that can support growth without breaking the budget.
IT Audits & Health Checks
We assess your current setup, identify risks, inefficiencies, and quick wins — and give you a plain-English report.
Infrastructure Design
End-to-end architecture design for new builds, offices, or full digital transformations.
Cloud Strategy & Migration
Azure, Microsoft 365, hybrid cloud — we map out the right path and execute it without the chaos.
Technology Roadmapping
A clear, costed 12–36 month plan for your IT investment — aligned to your business goals.
Off-the-shelf software rarely fits perfectly. You end up paying for features you don't use, missing features you need, and working around limitations that slow your team down. Custom software solves that — built around your workflow, not the other way round.
From internal business tools and customer-facing web applications to automation scripts that save your team hours each week, Teknex builds practical, well-engineered software that solves real problems.
Bespoke Web Applications
Internal tools, customer portals, dashboards, booking systems — built from the ground up to your requirements.
Business Websites
Fast, modern, SEO-friendly websites that actually reflect your brand — not a generic template with your logo slapped on.
Automation & Scripting
PowerShell, Python, and API integrations to automate repetitive tasks and connect your systems together.
System Integrations
Get your tools talking to each other — CRMs, ERPs, payment processors, third-party APIs — without the headaches.
A broken or badly configured POS system costs you sales and frustrates customers. Whether you're setting up a new retail space, adding a café to your venue, or replacing an unreliable legacy system — Teknex gets your point of sale running properly from day one.
We handle everything from hardware sourcing and setup through to software configuration, receipt printer integration, and staff training. And when something goes wrong — which it will eventually — we're on hand to fix it fast.
Hardware Setup & Configuration
Terminals, card readers, receipt printers, cash drawers — sourced, configured, and ready to trade.
SumUp Integration
Full SumUp setup including receipt printer pairing, product catalogues, and payment flow configuration.
Custom POS Integrations
Need your POS to talk to your stock system, accounting software, or website? We build the bridge.
Ongoing Support & Management
Software updates, troubleshooting, and fast response when something stops working mid-service.
Alongside our core IT services, Teknex builds its own SaaS products — purpose-built tools for sectors that are poorly served by off-the-shelf software. Rather than recommend a tool that almost fits, we build the one that does.
Our first product is Bar Budi, developed for independent bars and pubs across the North East. More products are in development as we identify sectors where the right software simply doesn't exist yet.
Bar Budi
All-in-one bar & pub management for independent North East venues. Staff rotas, events calendar, EPOS Now & SumUp integration, stock tracking — one login, everything in one place.
Staff Rotas & Clock In/Out
Build weekly rotas, assign shifts, and let staff clock in from their phone. See who's in, who's late, and who's pending — in real time.
Events Calendar
Quiz nights, live music, private hire — manage your events in one place and keep your whole team in the loop automatically.
Till Integration — EPOS Now & SumUp
Pull live sales data directly from your till. Daily takings, hourly breakdowns, category splits — no manual entry required.
Stock Tracking & Supplier Management
Track stock levels, get low-stock alerts before you run out mid-service, and manage all your supplier contacts in one place.
Small businesses deserve good IT. Not a watered-down service, not a support line that puts you on hold for an hour, and not a quote that makes your eyes water. Teknex works with small businesses to give them technology that's reliable, affordable, and actually fits how they operate.
Whether you need a website, an email setup, some basic IT support, or someone to call when things go wrong — we've got packages that make sense for businesses that aren't yet ready for (or don't need) a full IT department.
Starter IT Packages
Email, file storage, basic security, and device setup — everything a small business needs to get going properly.
Website Design & Hosting
A professional website that represents your business, loads fast, and doesn't cost a fortune to maintain.
Ad-hoc Support
No retainer needed. Pay for what you use — call us when something breaks or you need a helping hand.
Security Essentials
Antivirus, backups, MFA, and basic cyber hygiene — the foundations that keep small businesses safe.
TEKNEX_TERMINAL v1.0 // READY
> NOT SURE WHICH SERVICE YOU NEED?_
Book a free, no-obligation consultation. Bring your problems and we'll tell you honestly what you need — even if it's not us.